Customer Relationship Management (CRM) Services & CRM Solution Consulting Company Delhi/NCR India

A leading web and software development company, India


			Custom development

			Using process consulting experience and industry insights to create customised solutions

NetProphets offers a full range of CRM solutions backed with Consulting and Design services

NetProphets Solutions and Benefits

In today's increasingly dynamic and competitive market environment, CRM implementation is no longer an option - it's a requirement. However the crucial decision is whether to go in for an off-the-shelf package or a solution customised to your business's requirement.

At NetProphets, we believe that what works best is a combination of both approaches. The decision depends upon various factors such as your scale of operations, the uniqueness of your business process and finally the amount of flexibility and ongoing custom integration you are planning upon the initial implementation.

Our Services NetProphets offers a comprehensive range of CRM services in India:

Lead Generation: Effective lead generation forms a base for every good CRM program. Leads can be collected from various sources such as web queries, telephonic queries, walk-ins, marketing events and customer referrals.

Data Warehousing:This refers to the process of sourcing, management and segmentation of the customer data on the basis of factors such as demographic profile and purchasing behaviour.
Email Campaign Management: Similar to Bulk Mail Relay, this is our proprietary software that can be franchised and used for the purpose of managing a central database of subscribed customers and relaying to them periodic newsletters or emails. The software keeps a regular track of the emails read or bounced back.
Direct Customer Interaction: Direct interaction with the customer can be through voice, chat or email. NetProphets holds expertise in setting up inbound as well as outbound contact centres for Direct Customer Interaction, and in deploying live chats and helpdesk solutions for clients.

NetProphets Proprietary Solutions

Clients can either choose to integrate our proprietary solutions into their existing systems or franchise user and server license for these ready-to-deploy solutions:

Lead Generation Software
Customer Query Management
Email Campaign Management System
Live Chat Support

NetProphets Advantages :Our CRM services and solutions offer you the competitive business advantage you need to achieve your organisational objectives, with benefits including:

A fast go-to-market
Efficient solutions that complement your business processes.
Flexible solutions that adapt well to your evolving business requirements.